Yes! Trimmly offers a free tier for 30 days. This gives you a full month to explore all the core features and see how Trimmly can help your barbershop or salon operate more efficiently. After the 30-day trial, you can choose to continue with the Basic plan features or upgrade to the Pro Plan (MYR 119/month or MYR 1,308/year) for advanced analytics, unlimited customers, revenue forecasting, and priority support.

We offer two plans: Basic (Free for 30 days) includes unlimited bookings, customer management, staff scheduling, inventory tracking, and basic analytics. Pro Plan (MYR 119/month or MYR 1,308/year) adds unlimited customers, advanced analytics, sales dashboards, revenue forecasting, customer behavior insights, and priority support. Try our free trial to explore all features risk-free!

Trimmly provides complete business management tools: online booking system with calendar management, customer database and history tracking, staff scheduling and performance metrics, inventory and equipment tracking, integrated payment processing, review and rating management, real-time analytics and insights, automated appointment reminders, in-app customer chat, and detailed sales reporting. Everything you need to run your shop efficiently in one platform.

Most shops are up and running within days, not months! Simply create your business account, add your shop details and services, upload photos, set your working hours, add your team members, and you're ready to accept bookings. Our support team provides guidance throughout the setup process to ensure a smooth launch. You can also book a demo with us to see how everything works.

Trimmly serves both customers and businesses. For customers: anyone seeking barbershop or salon services—from quick haircuts to complete styling sessions and specialized treatments. For businesses: barbershops, hair salons, beauty parlors, and grooming professionals looking to modernize their operations, reduce admin work, and grow their customer base. Perfect for solo stylists, small teams, and established shops alike.

Yes! Trimmly features built-in messaging so you can chat directly with shops without switching to WhatsApp or other apps. Ask questions about services, discuss your style preferences, share reference photos, or clarify any details—all within the Trimmly app. Your conversation history is saved for easy reference.

We're here to help 24/7! For questions about a specific shop, use the in-app chat feature to message them directly. For technical support or app-related questions, visit your Profile > Help & Settings, email us at hello@trimmly.co , or call +60 11-2197 8276 . Business owners on the Pro Plan receive priority support with faster response times.